Comments on: Forum

By: Tim

Tim — Thu, 31 Oct 2013 18:46:00 +0000

Chain of Thought does not correctly display the numbering of the puzzles if you return to the game in the middle of a pack. Example: I was on 56/75 on the Vacation Pack. CoT restarted the numbering at round 1 puzzle 1. It numbers the puzzles correctly after they’re solved, but while playing it says I’m in round 1 when it should say 11. Doesn’t interfere with gameplay, but probably needs addressing.
Thanks

By: admin

admin — Wed, 26 Sep 2012 03:20:35 +0000

Hi Cindy,

I finally added the feature you requested to continue guessing the answer after you have been stymied. You can download the latest update (1.60) now. I hope it’s not too late for you to get some enjoyment from it.

Best,
Jay

By: admin

admin — Sat, 18 Aug 2012 03:02:13 +0000

Hi Shanae,

Just wanted to let you know that Apple approved the fix today. Please update your app to latest version 1.21

Have fun,
Jay

By: admin

admin — Thu, 16 Aug 2012 14:59:43 +0000

Hi Shanae,

We have already fixed the problem and submitted the fix to Apple for their approval. Their approval process usually takes about a week. In the meanwhile, there are currently 3 temporary solutions/workarounds:

1)You can completely delete the program from your device and do a fresh install. You will lose any saved game data but the game should function perfectly after installing and you will be able to access all the new (and old) puzzles.

2) If you’ve already updated, you can push the “Options” button from the main screen and then push the “Reset” button (this is the button with the 2 curving arrows on it). Finally push the “YES” button when asked if you are sure about resetting.

3)You can simply wait for Apple to post the update with the fix in about a week (hopefully sooner).

We are very sorry for causing this problem and will work hard to quickly resolve it.

Best wishes,
Jay

By: shanae

shanae — Thu, 16 Aug 2012 11:55:22 +0000

did the new update… clicked the ‘levels’ button an it shut down an took me to my home screen. fix please

By: admin

admin — Fri, 03 Aug 2012 05:10:47 +0000

Hi Ashlee,

Unfortunately, our app does not appear to be fully compatible with the older Apple devices like the iPod Touch 2nd generation and the iPhone 3G. I do not understand why yet.

Please make certain that your device is running the latest version of the iOS (which is 4.2.1 for the iPod Touch 2nd generation).

If this doesn’t work, you may have to wait for the release of Chain of Thought Plus which will include unlocked versions of all the puzzle packs (current & future) for one lower “package deal” price.

To replay a level, go to the “Levels” screen and press the “Sunrise” button. This should cause an alert to pop up asking you if you would like to reset everything. If this doesn’t work, you can go to the “Options” screen and press the reset button.

I hope some of these suggestions help you and thanks for taking the time to tell me about your issues.

Best wishes,
Jay

By: Ashlee Biggs

Ashlee Biggs — Thu, 02 Aug 2012 16:02:51 +0000

I am having the same problem as the previous person. There is no way to buy the other puzzle packs. It just says null. I have tried every option in the game. I have completed the free puzzles. It will not let me even replay those. I have a full signal Internet connection on a 2nd generation 16gb iPod touch. Love the game, very addicting!!! Please help!

By: admin

admin — Wed, 25 Jul 2012 22:29:46 +0000

Hi Jan,
I’m sorry you’re having trouble unlocking the additional puzzle packs. You will need to be connected to the Internet at the time you want to make the in-app purchase. Also you might try pushing the “home” button and then going back to “levels” screen. The main thing is you need a good Internet connection. Have you ever seen the number “.99″ inside the star instead of the word “null?” The word “null” will appear when your device can not make a proper connection with the App Store servers.

Hopefully we can figure out a solution for you.

Best wishes,
Jay

By: Jan

Jan — Wed, 25 Jul 2012 21:08:13 +0000

Just got through playing the free Chain of Thought puzzles on the plane and in the airport we wanted to download the rest, but the 99 cent puzzles are all highlighted with a star that says “null” and they cannot be selected. Help!

By: admin

admin — Tue, 24 Jul 2012 13:33:08 +0000

Hi Cindy,

I will be implementing your RhymieStymie feature idea. I’m just not sure when I’ll actually find the time to do it.

I am planning to offer a package discount on Chain of Thought puzzle packs when I get enough of them (probably 6). But this could take several months.

Best wishes,
Jay